Our company and most of our products have acquired local Indonesian standard and passed international quality standard:
ISO 13485 (Medical Equipment Standard), ISO 9001 (Quality Management), ISO 14001 (Enviromental Management), OHSAS 18001 (Health and Work Safety), SNI (Indonesian Safety Standard for Hospital Furniture), SNI for Caster, CE Mark (European Safety Standard for Hospital Furniture), FDA (USA Safety Standard for Hospital Furniture).
MAK products have been continuously sold all over Europe, Middle East, and Japan. Most of MAK products have already fulfilled quality product standard according to the respective country.
Product defect when the products are used in proper usage and following user’s manual.
Example of Manufacturer fault:
- Broken wheels used on smooth hospital flooring before 3 years of warranty period;
- Electrical components breakdown before 3 years on a stable electrical situation;
Example of misused product (Not covered in MAK’s warranty):
- Broken wheels due to usage in harsh terrain (ex: asphalt)
- Electrical component are broken due to inconsistent electrical situation (ex: frequent power failure)
With our continuous improvement in our production facility and advanced automatic process MAK are capable to manufacture around 100.000 bed furniture every years.
MAK memiliki program pengecekan produk yang rutin dilaksanakan oleh distributor kami yang memiliki jaringan di setiap provinsi. Pengecekan produk dilakukan minimal setiap 6 bulan sekali.
Warranty that MAK gives are free service and replacement of spare parts caused by manufacturer’s error for 3 years span. We ensure that all spare parts are available for the next 10 years after purchase.
MAK bed’s are designed to meet various user and room need. COMFORT, CLASSIC and ECONOMIC series are designed to be effectively functional without electricity support. SUPRAMAK are equipped with various alternative with electrical function, Advanced Integrated Bed System and ICU oriented option. SOTAMAK beds are modernly designed to meet various hospital Premium service. HOMECARE are designed for long term care with calmer and more relaxing outlook.
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